Keynote Presentations

Mike Cuffe, Vice President
University of Farmers,
Claims, Farmer's Insurance

A national expert in training and education systems and solutions, Mike Cuffe joined Farmers Insurance Group as Director, Claims Training & Education, in fall 2005. Since then, he and his team have completed a complete restructuring and revamping of the learning, training, and leadership development programs offered by the Farmers Claims organization. As a result of his visionary leadership, Cuffe was promoted to Assistant Vice President, University of Farmers, Claims, on January 1, 2007; and to Vice President on July 1, 2008.

Before joining Farmers, Cuffe was Executive Director, Learning and Performance Systems at J.D. Power and Associates. Earlier management posts included training and human resource development assignments at Groupe Schneider/Square D, B.I. Performance Systems, and Wilson Learning/Pecos River. He also managed total quality research and training programs at the Minnesota Quality Council.

Cuffe earned bachelor and master of arts degrees in organizational communications at Illinois State University; and taught courses in group processes, problem-solving, speech, interpersonal communication, creativity and leadership, at the University of Minnesota and St. Catherine’s College in Minneapolis, while completing coursework toward a Ph.D. at the University of Minnesota.

Talk about a revolution… Learning, technology and people

Thursday, June 17th

We’re all doin’ what we can to bring our learning organizations into a revolutionary new world of content development and delivery – to engage learners as never before. But technology isn’t just revolutionizing how we do our jobs as learning professionals – it’s also transforming the critical competencies that learners must now acquire if they are to succeed at their jobs. Mike Cuffe, who leads the University of Farmers, Claims, in Agoura Hills, California, will address:

• How technology is changing learning organizations.
• How learning organizations are harnessing the power of technology.
• Technology and the move to micro-learning.
• The integration of technology and learning – and the new career paths that integration is creating.
• How cutting-edge learning organizations are using video, gaming, blogs, simulations and Twitter to spark engaged learning.